At Gompels, we believe in doing business responsibly – balancing our commitment to customers with our responsibility to people, communities, and the planet. Our CSR approach is built on compliance, transparency, and continuous improvement.
ISO 14001 & ISO 9001 Compliance
We are proud to be certified to ISO 14001 and ISO 9001 standards:
- ISO 14001 (Environmental Management) – demonstrating our ongoing commitment to minimising environmental impact, managing resources responsibly, and embedding sustainability throughout our operations.
- ISO 9001 (Quality Management) – ensuring we consistently meet customer requirements and deliver high-quality products and services, while driving continuous improvement across our supply chain.
These internationally recognised standards underpin our everyday practices and help us deliver trusted, sustainable solutions to our customers.
Ethical Trading
We take our responsibility to suppliers and partners seriously. Gompels is committed to ethical trading principles, which means:
- Treating suppliers with fairness and respect
- Conducting due diligence on supply chains to ensure safe and ethical working conditions
- Encouraging long-term, transparent relationships with partners that share our values
We actively monitor supplier compliance with our ethical standards and work collaboratively to raise standards wherever possible.
Modern Slavery
Gompels is committed to ensuring that modern slavery and human trafficking have no place in our supply chain or business. Our policies and processes support:
- Rigorous checks on suppliers and contractors
- Training for staff to identify risks of exploitation
- Transparent reporting and accountability
You can read our full Modern Slavery Statement here: Modern Slavery Statement
Sustainability
Sustainability is at the heart of how we work. From packaging to product sourcing, we are constantly seeking ways to reduce our environmental impact and support a circular economy. Our initiatives include:
- Reducing single-use plastics in our product ranges
- Partnering with suppliers who prioritise sustainable practices
- Cutting waste and carbon emissions across logistics and operations
Read more about our Sustainability Commitments and achievements here: Sustainability Commitments
Health & Safety
At Gompels, we take the health, safety and wellbeing of our employees, visitors, and contractors seriously. Our policies and procedures are designed not just to meet legal obligations, but to create a safe, positive working environment for everyone.
- We comply fully with all UK Health & Safety legislation, including the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). This means all significant incidents, occupational diseases, and dangerous occurrences are reported and investigated, ensuring accountability and continuous improvement.
- Risk assessments are carried out across our operations to identify and mitigate hazards before they occur.
- Staff receive regular health and safety training, including safe handling, workplace ergonomics, and fire safety awareness.
- We maintain and regularly review emergency procedures, ensuring all employees know how to respond effectively in the event of an incident.
- Leadership takes an active role in safety governance, supported by open communication channels so all staff feel empowered to raise concerns.
By embedding a culture of health and safety, we aim to prevent accidents, protect our workforce, and ensure a responsible, compliant business environment.
Quality Policy
At Gompels, delivering high-quality products and services is core to our mission. We set measurable quality objectives, regularly review performance through leadership-led management reviews, and ensure continual improvement across internal teams and suppliers.
Animal Testing
We adhere strictly to a no animal testing policy for our products and ingredients, conducting regular audits to ensure ongoing compliance with this ethical stance. Our suppliers are required to confirm their compliance with this policy, ensuring our supply chain upholds the same ethical standards.
Data Protection
At Gompels, we are committed to protecting personal data in line with data protection laws. We collect and process information fairly, lawfully and transparently, using it only for the purposes of fulfilling orders, improving our services, and where consent is given, marketing. We implement strong security measures to keep data safe and only share it with trusted partners when necessary. Personal data is retained only as long as required by law or business need. You have the right to access, correct or erase your data, and to contact us at any time regarding your privacy.
You can read our full Privacy Policy here: Privacy Policy
Last updated: 8th September 2025