- Orders placed before 3pm are picked and packed and leave us the same day, with a national carrier.
- During busy times, it may be necessary to have an earlier cut-off date - this will be shown online looking at the count down timer on each product
- Delivery is fast and free for orders over £50 (ex.VAT) going to mainland UK
- Next day means Monday to Friday (excluding public holidays). An order placed on a Friday will be generally delivered on a Monday
- Delivery time frames are estimates only. This maybe because of transport delays or sortation issues. We have tried most of the UK carriers and they are all much the same
- There are a range of options at the checkout for Saturday deliveries and morning deliveries.
- Your order will be delivered by a national carrier
- In the rare event that anything is not in stock, we will contact you and discuss options available. We do not usually take back orders, but can inform you when a product is back in stock
Our delivery locations and charges:
- Mainland UK - £5 (ex.VAT) packing and handling charge will be made unless the order value is £50 (ex.VAT)
- The Isle of Wight - £5 (ex.VAT) packing and handling charge will be made unless the order value is £100 (ex.VAT)
- The Scottish Highlands - £10 (ex.VAT) packing and handling charge will be made
We cannot deliver to:
- The Republic of Ireland & Northern Ireland
- Isle of Man & Isles of Scilly
- Any British Forces Postal Addresses
Unfortunately we cannot deliver to you because the value of the products do not cover the cost of the delivery.
Returning an item:
- Please contact us via our help hub to arrange a return
- We will refund you the product price you paid, for full, unused, unopened packets or cases
- We reserve the right to make a charge for returns at £16 (ex.VAT)
- This return policy does not affect your statutory rights
Dropship Deliveries & Returns
- Some products are shipped directly to you from the manufacturer
- The delivery times vary for each manufacturer, this will be clearly marked on each product ' X Working Day Delivery'
- Dropship products will have a different returns process and charges may occur, please request a copy of the T&C's before or after you place your order