Terms & Conditions

Terms of Business

Any order placed through us, Gompels HealthCare Ltd, will be subject to the following terms of business.

  • Payment in full is due at the time of ordering.  For customers with a valid credit account, payment shall be made on the last weekday of the month following the date of our invoice
  • We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.
  • We reserve the right to decline to process further orders until overdue sums are settled.
  • We reserve the right to modify or cancel an order at any point at our discretion. We will endeavour to notify you if any changes do occur to your order.  
  • In the event of any defect in products supplied by us, or if there are any delays in delivery, our liability is limited to the cost of the goods as invoiced to you.
  • Our Privacy Policy and Cookie Policy can be found on our website.

Gompels HealthCare is a limited company registered in England.  Registered number: 4416138. Registered office: No.1 Swift Way, Bowerhill Ind Est, Melksham, Wiltshire, SN12 6GX.  Telephone: 0345 450 2420

For delivery information please see Delivery and Returns.

Details of VAT Relief may be found in the VAT Relief Section.

If you have a query, please feel free to use the online chat, send us an email or call 0345 450 2420. We are open from 8.00 to 5.30pm Monday to Friday.

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chat Feedback
change_history Covid Update
New customers are welcome and our stocks are good on most key lines. A few restrictions remain to make sure that we can keep our loyal customers going and to stop traders buying up all the stock.
7th Jul 20
new_releases Business Dashboard Update
We've updated our Business Dashboard. All customers can now set budgets & places and we've added the option to set custom budget periods!
30th Oct 19
new_releases New Feature - Product Subscriptions
Automate purchase of products that you buy on a regular basis with our Product Subscription tool.
23rd Apr 19
new_releases New Feature - Order Reminders
Never forget to place an order again! We now offer Order Reminders for all of our customers.
21st Mar 19
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