VAT relief is available on certain products for charities and for patients who buy limited quantities for their own use. The regulations are such that it is impossible for a care home to buy on behalf of its residents and legitimately claim for VAT relief.
VAT relief may be claimed online at the point of payment by eligible individuals and charities with a charity number.
Certain products we supply are classified "VAT Exempt" (E rated). If you are an individual or a charity that qualifies for VAT relief, we remove the VAT component of the price. All products that are VAT Exempt will be shown as such within the website.
Products available for relief include aids designed or modified solely for use by people with a disability, as well as products designed for the care or treatment of incontinence. Such products are only available at zero-rate VAT when purchased directly by an individual for their personal use, or when purchased by a registered charity for use by the disabled person.
There are two ways Gompels HealthCare provides to register that you are entitled to VAT relief on this website. If you are a registered charity, you should contact us with your chartity number and we will enter this into your account. This will provide VAT relief permanently throughout the website. If you are a disabled individual you will need to complete a VAT relief declaration. This declaration can be accessed from the My Account, Shopping Basket and Checkout pages. You will then receive VAT relief throughout the website, if you're placing an order that isn't entitled to VAT relief (as per the rules above) you will have the option at Checkout to remove the relief for that order.
All the wording comes from United Kingdom customs and excise. Although this wording refers to disabled, you do not have to be registered disabled or have a note from your doctor! The important thing is that the item is being used for personal use and not for use in an institution, non charitable care home or being resold. Reasons for purchasing could be asthma (Nebulisers) or arthritis (mobility aids) etc.
We know of no practical way for non-charitable care homes to avoid paying VAT. The regulations are such that all avenues have been closed off.
For more information on recent developments please visit http://www.hmce.gov.uk