Good Quality Products We constantly research and improve our products to ensure we can always supply you with great quality products. We listen to your feedback and work closely with our suppliers to consistently maintain excellent standards across all of our ranges. Our products are used with confidence in Care Homes and Children's Nurseries throughout the UK, so you can be sure we will not let you down.
Amazingly Low Prices Our aim is to use high volumes to keep our prices low rather than charging high prices and only sell a little. It's the old method of pile it high and sell it cheap. That gives you good value for money and we get to cover our low overheads by selling lots of volume.

Gompels HealthCare Ltd has consistently been (and will be) one of the lowest price suppliers in the market. If you would like us to prove it to you we will happily do a price comparison and show you on a like for like basis how much you will save by joining our 1000's of customers who shop with us every week.
Free Returns We will never knowingly disappoint you. If for any reason your purchase does not give you complete satisfaction, the full price will be cheerfully refunded immediately upon request
Free Packing & Handling Over £50 We offer free packing & handling for orders over £50 (ex VAT) for delivery to the UK mainland.

VAT Relief


VAT relief is available on certain products for charities and for disabled people who buy products designed solely for use by disabled individuals. The regulations are such that it is impossible for a care home to buy on behalf of its residents and legitimately claim for VAT relief.

VAT relief may be claimed online at the point of payment by eligible individuals and charities with a charity number.

Who is eligible for VAT relief?

To be eligible for VAT relief you have to fit within one of the following categories:

  • A charity - a charitable care institution that provides care or treatment to people, the majority of whom are disabled people – please provide us with your charity number
  • A person who is chronically sick or disabled
    • Defined as: A person with a physical or mental impairment which has a long term and substantial adverse effect upon their ability to carry out everyday activities; with a condition which the medical profession treats as a chronic sickness or a person who is terminally ill.
    • It does not include frail elderly people who are otherwise able bodied, or any person who is only temporarily disabled or incapacitated.

Which items are eligible?

Products available for relief include aids designed solely for use by someone who is chronically sick or disabled, as well as products designed for the care or treatment of incontinence. Such products are only available at zero-rate VAT when purchased directly by an individual for their personal use, or when purchased by a registered charity for use by the disabled person. Eligible products will be marked as such on the website.

Claiming exemption

To claim exemption on our website you need to complete the VAT relief declaration form which is available in 'Your Account' and through the checkout page. You will need to complete your name, contact details and reason as to why you are eligible for VAT relief. You will then be able to apply the relief throughout the website and will remove the VAT from the eligible products as set out above.

VAT reliefs for disabled people aren't means-tested. They're not dependent on the benefits a disabled person may or may not get and a person doesn’t have to be registered disabled in order to qualify. Goods can be only zero rated for VAT for charities and people who are chronically sick or disabled.

Supply of goods to charities will only qualify for VAT relief where the goods are made available by the charity to a disabled person for their personal or domestic use.

We know of no practical way for non-charitable care homes to avoid paying VAT. The regulations are such that all avenues have been closed off.

For more information on VAT relief for disabled individuals please visit:

VAT Reliefs for Disabled People

VAT Relief for Disabled People (Updates)

By continuing to use our site you agree to us using cookies in accordance with our Cookie Policy. Accept & Close

chat Feedback
change_history Covid Update
New customers are welcome and our stocks are good on most key lines. A few restrictions remain to make sure that we can keep our loyal customers going and to stop traders buying up all the stock.
7th Jul 20
new_releases Business Dashboard Update
We've updated our Business Dashboard. All customers can now set budgets & places and we've added the option to set custom budget periods!
30th Oct 19
new_releases New Feature - Product Subscriptions
Automate purchase of products that you buy on a regular basis with our Product Subscription tool.
23rd Apr 19
new_releases New Feature - Order Reminders
Never forget to place an order again! We now offer Order Reminders for all of our customers.
21st Mar 19
Product Alerts

Opt in to Gompels e-mails for stock alerts, new product launches & special offers (we email once every 1-2 weeks)

Thank you for opting in!

By opting in, you consent to us contacting you about stock alerts, new product launches & special offers. Our Privacy Policy
© 2021, Gompels HealthCare Ltd