Good Quality Products We constantly research and improve our products to ensure we can always supply you with great quality products. We listen to your feedback and work closely with our suppliers to consistently maintain excellent standards across all of our ranges. Our products are used with confidence in Care Homes and Children's Nurseries throughout the UK, so you can be sure we will not let you down.
Amazingly Low Prices Our aim is to use high volumes to keep our prices low rather than charging high prices and only sell a little. It's the old method of pile it high and sell it cheap. That gives you good value for money and we get to cover our low overheads by selling lots of volume.

Gompels HealthCare Ltd has consistently been (and will be) one of the lowest price suppliers in the market. If you would like us to prove it to you we will happily do a price comparison and show you on a like for like basis how much you will save by joining our 1000's of customers who shop with us every week.
Free Returns We will never knowingly disappoint you. If for any reason your purchase does not give you complete satisfaction, the full price will be cheerfully refunded immediately upon request
Free Packing & Handling Over £50 We offer free packing & handling for orders over £50 (ex VAT) for delivery to the UK mainland.
UPDATED: Gompels COVID-19 Frequently Asked Questions

UPDATED: Gompels COVID-19 Frequently Asked Questions

Due to the COVID-19 pandemic it comes as little surprise that we currently face a worldwide shortage of Personal Protective Equipment.  We have seen months worth of stock snapped up in a matter of hours and suppliers have been affected by both lockdowns and a surge in demand.

So what does this mean for you?  In short we are imposing restrictions on the amount of some products that people can purchase, including PPE and a few other very limited supply products.

PPE VAT - Zero Rated - 01/05/2020
The Goverment late yesterday evening announced all PPE products are to be Zero Rated for VAT until 31/07/2020.

The guidance on the government website lists the following areas to be zero rated for VAT:
  10.1 Filtering face piece class 3 (FFP3)respirators   
  10.2 Fluid resistant surgical masks   
  10.3 Eye and face protection   
  10.4 Disposable aprons and gowns   
  10.5 Disposable gloves 

We have reclassified the relevant products on our website.

When can I place an order with you, I am not an existing customer?
If you are not an existing customer of ours then you can go on to the website and place an order for the items that you require, however, our PPE+ stock is reserved for our existing customers only. We have clearly marked what items are classed as PPE+, it is written on the product description and on the image of the item, it has a PPE+ mark in the top corner.

When will I receive my PPE+ Pass?
We are working very hard to get PPE+ Passes out to our existing customers who need it most. You must be:

- An existing regular customer who has placed orders in 2020 (Before COVID-19)
- A Care or Nursing home looking after the frail and elderly
- A Nursery looking after key worker children

If you meet the above criteria and have not received your PPE+ Pass please contact us and quote your delivery postcode.

Why can I only spend X amount on PPE+ Products?
We have given our customers each a spend limit for PPE+. Stocks of PPE and other products are at a record low in the UK and coronavirus has created massive demand for products that would not normally be widely used in a care setting. Thankfully our long-standing relationships with manufactuers ensures continuity of supply of essential PPE items. Be sure to keep checking our website as we are adding new products every single week to help fight against the Coronavirus. We will continue to issue PPE+ Passes to ensure our limited stocks are shared equally.

Can I have access to the PHE items on your website?
As part of the Department of Health & Social Care Covid-19: Personal Protective Equipment (PPE) Plan, Gompels have been passed three products from the Pandemic Flu Stocks.  These three products are mandated for supply to CQC registered settings operating within England.  The rest of our range remains without restrictions on geographic location. If you meet the above requirements, contact us with your information and we will send a pass, with a spend limit, for you to use on our website.

How do I know if you have the items I need in stock?
If you can add it in your basket, then it is in stock. If there are any problems with orders that have been placed via the website, a member of the customer service team will be in touch via telephone or email.  On the product pages, it does show just below the price "Out of Stock"

When will items be coming back in to stock?
Our purchasing team are working very hard to keep stock levels up, however until we actually receive the stock into our warehouse we are not sure that it will arrive. There is a green button on Out of stock products that says "Let Me Know When Back in Stock"  Where we have only very limited stocks we are unable to inform everybody that a product is back in stock as demand far outstrips supply at the moment.

Can I be notified when it comes back into stock?
Yes! On your selected product, click the 'Let me know when back in stock', this is on the right hand side of the screen, underneath the product title and price. From there, you can input your email address and we will send you an alert when it is back in stock. 

Read the full story from our MD - Sam Gompels 

UPDATED 1/05/2020

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Notifications
change_history Covid Update
New customers are welcome and our stocks are good on most key lines. A few restrictions remain to make sure that we can keep our loyal customers going and to stop traders buying up all the stock.
7th Jul 20
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new_releases Business Dashboard Update
We've updated our Business Dashboard. All customers can now set budgets & places and we've added the option to set custom budget periods!
30th Oct 19
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new_releases New Feature - Product Subscriptions
Automate purchase of products that you buy on a regular basis with our Product Subscription tool.
23rd Apr 19
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new_releases New Feature - Order Reminders
Never forget to place an order again! We now offer Order Reminders for all of our customers.
21st Mar 19
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