14/04/20 - Coronavirus Update - Order Invitations
Frequently Asked Questions
During these trying times we know that many of our customers will have questions. We've collated the most common together in a handy Frequently Asked Questions page so that everyone can benefit from our answers.
Due to the pandemic, we've had to implement an Invitation system where we send invitations to customers that will allow them to checkout on the website. Invitations to order are extremely limited and currently being reserved for Care customers who are looking after the frail and elderly/Nurseries with Key Worker children attending.
Received An Order Invitation?
Please Log in to place your order. Our handy Forgotten Password tool will help you get back online if you're struggling.
If you usually order over the phone, please forward your invitation to email@example.com with your postcode or account number - We will register you online and you will receive an Email with your Log in details.
Working hard to keep you supplied, the short version
Sadly, our stocks are not unlimited and we are doing all that we can to secure more supplies from wherever we can. We really appreciate the difficulties that you have keeping people safe and will do everything we can to keep stock moving fairly for our existing regular customers.