Our standard shipping method is by next day carrier. Orders less than £65 incur a charge of £6.50, Orders above £65 ex VAT are delivered FREE. Orders will be delivered to the address shown on the order form by National Carrier. We aim to provide same day despatch on an overnight service but occasionally we may need to order products from our suppliers. All deliveries will require a signature.

Please contact us before arranging any returns so that we can make sure we know who they are from and the reason for the return.

Unfortunately we cannot ship internationally, to BFPO to the Scottish highlands, any islands, Ireland or Northern Ireland. The cost of the transport and administration means that it is not economic.

In the interests of hygiene we are unable to accept for return any items of a personal nature including sterile or sanitory sensitive goods For example (and not limited to): Nebulisers, stethoscopes, or commodes - phone us for details on a specific product. This does not affect your statutory rights. (You may be responsible for your own postage and packing costs - for goods ordered in error)